![]() Not to mention, these are unprecedented times with full aircraft and scaled-back inflight service, so common tactics like moving a passenger to another seat or offering food and drinks are not always possible. So far, Southwest and American have continued the suspension of alcohol in most cabins, and United has scaled its service.Īmerican’s Managing Director of Flight Service, Brady Byrnes, said, “We also recognize that alcohol can contribute to atypical behavior from customers onboard and we owe it to our crew not to potentially exacerbate what can already be a new and stressful situation for our customers.”Īlthough flight attendants are trained in de-escalation, it can be agreed that intoxicated passengers should not be allowed on aircraft, and it can be difficult to manage the situation at 35,000 feet. Unions are asking airlines to delay the resumption of alcohol service inflight, claiming it fuels the fire of already-angry customers. The FAA responded, reminding that its “zero-tolerance” policy was still in place and explained it “will continue to work with local law enforcement and the DOJ to make it clear that unsafe and unruly behavior simply does not fly.” The DOJ has not responded.įlight Attendants Want to Delay Alcohol Services airlines, including Delta, American, United, and Southwest. Now, unions and other industry groups are calling on the FAA to defer heinous events to the DOJ for prosecution.Īirlines For America (A4A) CEO Nick Calio wrote, “We respectfully request that the FAA refer abhorrent cases to the Department of Justice (DOJ) so that the federal government may fully, swiftly and publicly prosecute criminal acts to the fullest extent of the law and deter this dangerous and concerning behavior.”Ī4A represents several U.S. The agency announced that instead of issuing warnings or counseling to unruly customers, it “will pursue legal enforcement action against any passenger who assaults, threatens, intimidates, or interferes with airline crew members.” This meant passengers could get up to $35,000 fines and jail time, but it doesn’t appear to be keeping things under control. One of the actions taken in response to the uptick in events was the FAA’s “zero-tolerance” policy, which was enacted in January. The events are daunting, and flight attendants are asking regulators to do more. Compared to 146 investigations in 2019 and 183 in 2020, the number of investigations just in the first half of 2021 is 33% higher than the two previous years combined. As of June 20, the FAA has received 3,082 disruptive passenger reports and initiated 487 event investigations, which happen when the FAA believes one or more regulation violations occurred. The FAA tracks unruly passenger reports year over year, and so far, in 2021, the numbers are disturbing. The 30-second clip shows the passenger sprinting down the aisle and clubbing the flight attendant in the back of the head.Disruptive Behavior Reports Surpass 3,000 Video of the incident was posted on Twitter. "And the part of the video you see with him getting hit in the back of the head is him turning around, coming back to the front of the plane, and the guy just jumped up and hit him." He sat there for a few, and then the male flight attendant went back there and confronted the guy," Kevin told the news station. "About that time, the female flight attendant heard this and ran him back into coach. One of the passengers, named Kevin, spoke to KABC about the incident and said that suspect said, "There are 10 killers on the plane." The flight attendant did not appear to be hurt after getting sucker punched in the back of the head. ![]() Officers were waiting at the gate and took the suspect into custody. ![]() After the shocking attack, other passengers restrained the man and zip-tied him until the plane landed. A flight attendant was assaulted by an unruly passenger on an American Airlines flight from Mexico to Los Angeles.
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